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- Removem old sites from your squarespace login update#
- Removem old sites from your squarespace login software#
- Removem old sites from your squarespace login license#
In 10 years in this business, I cannot count how many times clients have come to me and wanted me to create a new website for them, only to find out the domain is not in their name. Not the best for businesses that have a big online footprint with their prior URL. In either instance, it is a very difficult process to get access to these websites when you have no information! In some cases we had to build new websites on new domains. Some were because the old web developer is missing in action and others were just because the websites were being held hostage because of a grudge by the former developer. Sadly, we have dealt with several clients over the years where we were not able to access any of their website. This could be detrimental to you in the future if you cannot access these updates.
Removem old sites from your squarespace login license#
This often means the purchase of the theme should be in your name so you are the license owner – typically only the license owner will have access to future updates on themes.
Removem old sites from your squarespace login update#
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Removem old sites from your squarespace login software#
A list of any other software that was used in the creation of your website as well as any licenses and fees that are required.This will offer you access to your website files. FTP server name, address, username and password.You should receive a URL, username and password. Access to your control panel so you can access your website database.The name of the company that is hosting your website as well as their contact information.While there are ways you may be able to get your website back under your ownership as we have outlined below – sometimes getting it back is just not an option.īelow we are outlining some important things to know before hiring a web developer and some real issues others have been through and how you can solve them (if you can solve them!). A disagreement over payment is keeping a designer/developer from releasing the website.A web developer has gone missing in action.Your relationship ended and your significant other will not give you access.You had a partner but had a falling out and they have all the credentials.Reasons you may have lost access to your website include: You should make sure that before you allow someone to handle your online presence – they are open and honest and care about your business. Hiring a web development partner is an important decision. This happens every day – so first you should know you are not alone!īusiness owners and nonprofit organizations are losing control of their websites because they are too trusting and not asking the right questions. Website being held hostage from your control? NEVER click on a link within an email that appears to be suspicious.įinally, please do not forward the email to us, instead report it to the Squarespace Security team by forwarding the entire email to. Here are some email security tips to protect you from suspicious emails.Īs a first step check the email address and if it doesn’t come from or delete immediately. It is also more difficult than it has ever been to separate suspicious emails from authentic reminders, our recommendation is to stay alert. There has been a recent wave of phishing (scam) emails being received by clients that appear to be coming from Squarespace.